CRITICAL NOTICE - PLEASE READ CAREFULLY: By using UltCRM's website services, you acknowledge and agree that YOU DO NOT OWN THE WEBSITE. The website, including all digital assets, design, code, content created by UltCRM, and any associated domain names registered by us, remain the exclusive property of UltCRM. You are granted a LIMITED LICENSE to use the website for your business purposes while your service agreement remains active and in good standing.
Before proceeding, you must understand the following fundamental terms that govern your use of any website provided by UltCRM:
YOU ARE RENTING, NOT BUYING. The website we provide is a SERVICE, not a product you purchase. Think of it like renting an apartment - you can live there and use it, but you don't own the building.
UltCRM retains absolute and exclusive ownership over all platforms, data, content, products, services, Digital Assets, and creations provided to you. This includes, but is not limited to:
At no point during or after your service period will ownership of the Website or any Digital Assets transfer to you. The Website, domain name, and its contents are solely owned by UltCRM and may not be considered as assets belonging to you.
Your payment of service fees does not create any equity, ownership stake, or property interest in the Website or Digital Assets. Your payments are solely for the right to USE the Website during your active service period.
Subject to your compliance with this Agreement and all applicable UltCRM policies, we grant you a limited, non-exclusive, non-transferable, revocable license to:
This license does NOT include the right to:
This license is revocable at any time, at our sole discretion, with or without cause. Upon revocation or termination, all rights granted to you immediately cease, and you must discontinue all use of the Website.
Any domain name registered by UltCRM on your behalf is and shall remain the sole and exclusive property of UltCRM. We retain full ownership and control of the domain registration, DNS settings, and all associated records.
You have no right to request, demand, or receive transfer of the domain name to yourself or any third party. The domain name is licensed to you solely for use in connection with the Website service.
Upon termination or cancellation of your service, we retain full rights to the domain name. We may, at our sole discretion:
EXISTING DOMAINS: If you owned a domain name PRIOR to engaging our services and transferred DNS control to us, you retain ownership of that pre-existing domain. However, any new domains registered during your service period are owned by UltCRM.
All content created by UltCRM, including but not limited to copywriting, graphics, photographs (except client-provided photos), logos, and marketing materials, is and shall remain our exclusive property.
You retain ownership of content you provide to us (your photos, your pre-existing logos, your written materials). However, by providing this content, you grant us a perpetual, non-exclusive, royalty-free license to:
We retain the right to use all information, content, data, facts, and figures provided by you in any way we see fit, including for marketing, case studies, and promotional materials, without need for additional notice or authorization.
Upon termination, you may request export of your customer data and contact information within thirty (30) days. After this period, we have no obligation to retain or provide any data. The Website itself, including its design and structure, is NOT exportable.
Upon termination or cancellation of your service, whether by you or by us:
You are not entitled to any refund, compensation, or payment upon termination, regardless of how much you have paid or how long you have used the service. Your payments were for the USE of the Website during the active service period, not for ownership.
We have no obligation to provide you with:
We may terminate your service immediately, without notice, for reasons including but not limited to:
Your license to use the Website is personal to you and your business. You may NOT:
If you sell your business or transfer ownership to another party, the Website does NOT transfer with the business. The new owner would need to establish their own service agreement with us. We may, at our sole discretion, allow the new owner to continue using the existing Website under a new agreement, but this is not guaranteed.
UltCRM reserves the right to oversee and manage our assets however we see fit, including:
We may migrate, update, or modify the underlying platform at any time. You agree to accept such changes as part of the service.
During your service period, you agree that the Website we provide will be your primary web presence for accepting online bookings, payments, and customer inquiries.
You agree NOT to, during the term of your service agreement:
These restrictions exist because our service model is based on providing you with a complete, integrated web presence. Operating competing platforms undermines the value we provide and violates the spirit of our service agreement.
All fees you pay are for the SERVICE of having a website, not for ownership of the Website. These fees cover:
Fees are due on a recurring basis as specified in your service agreement. Your license to use the Website is contingent on maintaining current payments.
No amount of payment, regardless of duration or total amount paid, will ever result in ownership transfer of the Website or any Digital Assets to you.
By using UltCRM's website services, you explicitly acknowledge and agree that:
For questions about this Website Service Agreement, please contact:
UltCRM
Email: legal@ultcrm.com
Website: https://ultcrm.com